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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Claire Quinn

March 6, 2025

5  out of  5
rating by Claire Quinn
"I reached out via the website on a weekend and in under 24 hrs had a response. Had a great experience working with Bailey on transfering my insurance from out of state. He worked with me to find a "bundle" that brought down my auto more than it was on my last State Farm policy. I would recommend Bailey and this office for your insurance needs."
We responded:
"Thank you so much, Claire, for your amazing feedback! We're absolutely thrilled to hear about your fantastic experience with Bailey and how smoothly your insurance transition went. Your recommendation truly means the world to us! If you ever need anything else, don’t hesitate to reach out anytime. We're here for you!"
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Reavezz

February 18, 2025

5  out of  5
rating by Reavezz
"I had a great experience with an agent named Gabby! She was extremely thorough and answered every one of my questions even if they were silly or simple. I had never felt more comfortable with the purchase of an insurance plan until this interaction! I will absolutely be recommending her and State Farm to all of my friends."
We responded:
"Reavezz, thank you so much for sharing your positive experience with Gabby. We’re truly delighted to hear that she made you feel comfortable and well-informed. Your recommendation means a lot to us, and we deeply appreciate your trust in State Farm."
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Larry Miller Door and Glass

February 13, 2025

5  out of  5
rating by Larry Miller Door and Glass
"Diane was extremely helpful in helping us decide what insurance was best for our vehicles and business. We recommend 10/10"
We responded:
"Thank you, Larry Miller Door and Glass, for your kind words and perfect rating. We're thrilled to hear that Diane was able to assist you effectively. Your recommendation means a lot to us, and we look forward to continuing to serve your insurance needs."
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Tanya Jefferson

January 27, 2025

5  out of  5
rating by Tanya Jefferson
"I just want say I appreciate Gabby so much and the transition of changing my auto and homeowners over to State Farm. She was very, very thorough and helpful with all the questions I had. Not to mention very patient as I looked up my old policies. I definitely recommend State Farm to anybody. They also saved me money on my bundle Thanks, Gabby."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Gabby and the seamless transition to State Farm. Your recommendation means a lot to us. We're delighted to have saved you money with your bundle."
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Trahern McGee

January 24, 2025

5  out of  5
rating by Trahern McGee
"We’re very helpful and professional while assisting me with my auto insurance transition."
We responded:
"Thank you for your kind words and the 5-star rating. We're delighted to hear that our team was helpful and professional during your auto insurance transition. Your feedback is greatly appreciated."
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Marc Andre

January 17, 2025

5  out of  5
rating by Marc Andre
"Bailey was great. Very happy that he was the one that answered the call. Was able to answer my questions easily and help me switch my car insurance with him and added renters insurance also Could not be happier"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Bailey provided excellent service and assisted you with your car and renters insurance needs. "
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Sterling Johnson

January 15, 2025

5  out of  5
rating by Sterling Johnson
"I just switched to State Farm because Customer Service matters. Gabby and the team at Scott Martin - State Farm understand that. Gabby made the process easy with no pressure or hard upselling. Color me satisfied."
We responded:
"Thank you for choosing our agency for your insurance needs, Sterling! We're thrilled to hear that Gabby and our team provided you with excellent customer service. We appreciate your feedback and look forward to serving you."
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Kelsey Archer

January 6, 2025

5  out of  5
rating by Kelsey Archer
"Bailey was able to explain everything to us and was very good about balancing out cost and coverage in a way that made sure we had coverage for everything we’d need but weren’t paying for coverage we didn’t need. He answered all of our questions and was very responsive!"
We responded:
"Thank you for your wonderful feedback. We're delighted to hear that Bailey provided you with excellent service, balancing cost and coverage effectively. Your satisfaction is our priority, and we appreciate your 5-star rating. "
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Grace Balogun (JK&G LLC)

November 22, 2024

5  out of  5
rating by Grace Balogun (JK&G LLC)
"Professional and excellent art of listening and understanding by customer. Ability to explain the product succinctly"
We responded:
"Thank you, Grace, for your kind words. We're thrilled to hear that you appreciated our professionalism and clear communication. It's our goal to ensure every client feels heard and well-informed."
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Joy Young

November 21, 2024

5  out of  5
rating by Joy Young
"Bailey made switching insurance companies easier than I ever imagined. His professional but friendly approach was refreshing."
We responded:
"Thank you for your kind words! We're thrilled to hear that Bailey made your transition smooth and enjoyable."
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Andrew Martin

November 1, 2024

5  out of  5
rating by Andrew Martin
"The team at Scott Martin State Farm consistently delivers exceptional service. Their willingness to listen and understand customer needs is what truly sets them apart. Bailey and Diane are always ready to help."
We responded:
"We are glad to hear that Bailey and Diane have been able to assist you effectively. Your satisfaction is our top priority, and we appreciate your recognition of our team's dedication."
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Jasper Greenfield

October 31, 2024

5  out of  5
rating by Jasper Greenfield
"Saved me some money over my progressive insurance payments."
We responded:
"Thank you, Jasper! We're thrilled to hear that we could help you save money on your insurance. Your satisfaction is our priority, and we appreciate your trust in us."
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Janet Henson

October 14, 2024

5  out of  5
rating by Janet Henson
"Bailey was very helpful and helped me get my policies fixed"
We responded:
"Thank you, Janet, for your kind words! We're thrilled to hear that Bailey was able to assist you effectively with your policies. Your satisfaction is our top priority, and we appreciate your trust in our agency."
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Greg Delay

October 11, 2024

5  out of  5
rating by Greg Delay
"Great working with Gabby"
We responded:
"Thank you, Greg!"
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Tammy Spears

October 1, 2024

5  out of  5
rating by Tammy Spears
"I would like for you to know that Gabby is the most pleasant person ever!! If I had any questions about whatever she would answer or say hold on and she found out. She brought to my attention other things that I would want on my insurance plan that no other insurance company has ever did. I am so glad that I called Scott Martin State Farm insurance company. Thank you for explaining everything to me, you have went above and beyond what my other insurance company did for me. Thanks again. I would highly recommend you to everyone I know and more!!! Tammy Spears"
We responded:
"Thank you, Tammy, for your kind words! We're thrilled to hear that Gabby provided exceptional service and addressed all your needs. Your recommendation means a lot to us."
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Jordan Bruns

September 5, 2024

5  out of  5
rating by Jordan Bruns
"Gabby was great to talk with, knowledgeable of the services and made the process of switching insurance very smooth. Would recommend to anyone."
We responded:
"Thank you, Jordan! We're thrilled to hear that Gabby provided excellent service and made your transition smooth. Your recommendation means a lot to us."
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Mike

August 30, 2024

5  out of  5
rating by Mike
"Excellent customer service overall."
We responded:
"Thank you, Mike, for your kind words and excellent rating! We're thrilled to hear that you had a positive experience with our customer service. Your satisfaction is our top priority, and we appreciate your support."
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Jay Coleman

August 29, 2024

5  out of  5
rating by Jay Coleman
"Bailey Komoscar is an exceptional agent and someone I highly recommend! He recently helped me move my accounts from Farmers, where I had been for 40+ years, to State Farm, and was thorough and excellent every step of the way. I wish there were six stars — or more — because five doesn’t due him justice!"
We responded:
"Thank you, Jay, for your kind words about Bailey. We're thrilled to hear about your positive experience transitioning to State Farm. Your recommendation means a lot to us, and we're grateful for your trust."
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Karen Haddon

August 26, 2024

5  out of  5
rating by Karen Haddon
"Scott is quick with responses to , and very helpful with , our questions. Very friendly and professional. Would highly recommend his agency."
We responded:
"Thank you, Karen, for your kind words and recommendation! We're delighted to hear that Scott's promptness and professionalism met your expectations. Your support means a lot to us."
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Jamie

August 23, 2024

5  out of  5
rating by Jamie
"Gabby was absolutely wonderful to work with ! She has been very informative and very patient. I called her for a quote because we was getting a brand new home so I was just shopping around for prices and she patiently helped us every step of the way while we was waiting for our home to he ready !"
We responded:
"Thank you, Jamie! We're thrilled to hear that Gabby provided you with exceptional service and support during your home buying process. Your kind words and 5-star rating mean a lot to us. Congratulations on your new home!"
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Al

August 16, 2024

5  out of  5
rating by Al
"Excellent customer service in terms of both knowledge and approach. Diane was pleasant to work with and very knowledgeable about the products."
We responded:
"Thank you for your kind words! We're thrilled to hear that Diane provided you with excellent customer service and product knowledge. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Sammy Patrick

August 15, 2024

5  out of  5
rating by Sammy Patrick
"The agent was very helpful with all my questions and has superb customer service. Very glad i reached out and was able to work with Gabriella. She deserves more then 5 stars."
We responded:
"Thank you, Sammy, for your kind words! We're thrilled to hear that Gabriella provided you with excellent service and answered all your questions. Your satisfaction is our priority, and we appreciate your feedback."
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Sandra Davidson

July 27, 2024

5  out of  5
rating by Sandra Davidson
"Jake who? Gabby is the best rep State Farm has."
We responded:
"Thank you, Sandra! We're thrilled to hear that Gabby provided you with exceptional service. Your kind words mean a lot to us."
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Tom Sanidas

July 19, 2024

5  out of  5
rating by Tom Sanidas
"As State Farm customers for close to 40 years, we have come to expect a high level of customer service, and Scott Martin’s office during a return to the area has not disappointed. Phone calls to our account representative, Bailey, were responded to in a prompt, courteous and professional manner. This level of personal service is rarely found in today’s business climate, and we could not be happier with our decision to choose this agency. Tom/Carrie Sanidas"
We responded:
"Thank you for your kind words and for being loyal State Farm customers for nearly 40 years. We're thrilled to hear that Bailey and our team met your expectations. We appreciate your trust and look forward to continuing to serve you."
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Jenny Carmer

July 19, 2024

5  out of  5
rating by Jenny Carmer
"Absolutely the best! Explained everything well and very pleasant to work with."
We responded:
"Thank you, Jenny! We're thrilled to hear that you had a positive experience and found our explanations clear and helpful. It's always a pleasure working with clients like you."